*IMPORTANT* Once ordered, no refunds or returns can be provided. Customers are responsible for care and maintenance of their accessories and replacement/refunds will not be provided due to loss or damage. The ref:lect mirror comes with an anti-scratch coating, however NO photographic mirror can be made 100% scratch resistant due to the nature of sterilisation. Please use the mirror care protocol leaflet that will be sent with your kit and provide this to your member of staff responsible for daily sterilisation and packaging of dental equipment